Job Description
Job Title: VoIP Engineer / L3 Product Specialist in NY
Must Have Technical/Functional Skills
• Must possess a strong understanding of SIP & VOIP
• Should have extremely good troubleshooting/analytical skills
• Must be well versed in BT Trade product suite including Verba Voice recording
• Must have at least TWO of below technical expertise
• VoIP platform experience (CISCO/Avaya/Asterisk/Alcatel etc)
• Session border controller (SBC)
• Microsoft Teams / Azure
• Voice gateways (VEGA , etc)
• CCNA/CCNP/CCIE certification
• Voice Recording experience
• E1/T1 technologies and Analogue
Roles & Responsibilities
Support and Maintenance of VoIP based turrets on tradefloor
Troubleshooting issues
Analysing Wireshark/product logs
Provide Migration / change support
Triage major incidents
Drive major incident calls
Generic Managerial Skills, If any
Must have excellent written and spoken English.
Must be able to work
Education
Bachelor of Technology
Salary Range: $90,000 - $120,000 a year
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