Job Description

Job Description

The Sales Manager In House (Japanese-Speaking) with Hilton Grand Vacations is responsible for assisting Sales Executives with sales presentation strategy, guest questions, and sales closing process.

We offer an excellent benefits package to our full-time Team Members that include:

• Pay rate is $18 per hour, plus commission & bonuses governed by a compensation plan. Sales Managers have targeted annual earnings of $230,000 per year, with some Team Members earning substantially more based on their individual performance.
• Medical, Dental, and Vision insurance from Day One
• Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
• Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
• Generous Paid Time Off Program, Paid Sick Days, Paid Parental Leave
• Team Member Recognition and numerous learning and advancement opportunities
• and more!

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Schedule Details:

Our Sales Department in Waikoloa operates 7 days per week, including weekend and holidays. 5-day work week will be assigned after training based upon business needs.

Additional Responsibilities Include:

• Assisting the sales management team in closing timeshare sales, generating maximum sales efficiencies while maintaining or exceeding targeted net sales volume.
• Supervising the sales line through training, modeling, and reinforcing effective sales and customer service practices, behaviors, and results. Promoting and supporting all aspects of the branded HGVC culture.
• Must maintain a professional and personal image that upholds the HGVC standards of integrity, quality and service to customers.

Qualifications - What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• 2 years proven track record of success in Timeshare Sales is required.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Valid Hawaii real estate license.
• Demonstrated ability to be professional and communicate clearly with internal and external customers.
• High school diploma or GED.
• Fluency in Japanese (reading/writing/speaking) and Proficiency in English (reading/writing/speaking).

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• 2 years' experience mentoring, coaching or supervising team members.
• Previous Sales Lead/TO experience within timeshare.
• BA/BS/bachelor's degree

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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