Job Description

Description We are looking for a dedicated Patient Administrative Specialist to join our team in Palo Alto, California. In this role, you will oversee vital front office functions, including patient registration, surgery scheduling, and administrative coordination within an outpatient clinical environment. This is a Contract position requiring strong organizational and communication skills to ensure smooth clinic operations and exceptional patient care. Responsibilities: - Welcome patients warmly at the front desk and assist with inquiries related to appointments, payments, and schedules. - Coordinate surgery scheduling and communicate effectively with providers to ensure alignment with patient needs. - Utilize reference tools to provide accurate doctor-patient support and respond promptly to non-clinical concerns. - Maintain clinic databases and directories, ensuring accurate and organized information management. - Process internal forms and manage daily administrative tasks such as distributing faxes, filing documentation, and handling mail. - Respond to non-clinical patient messages and CRM inquiries, escalating issues as necessary. - Ensure compliance with organizational service standards and contribute to a positive clinic environment. - Adapt communication styles to suit various patient and team situations while addressing urgent needs calmly. - Facilitate patient check-in and check-out processes efficiently, ensuring a seamless experience. - Collaborate with team members to manage multiple priorities and maintain clinic workflow. Requirements - High school diploma or equivalent education. - Proficiency in medical terminology and familiarity with healthcare administrative practices. - Strong computer skills, including experience with Windows-based office software and electronic medical records (EMR). - Exceptional communication skills, both written and verbal, tailored to diverse audiences. - Proven ability to deliver excellent customer service while managing multiple tasks effectively. - Skill in prioritizing and resolving problems in a fast-paced environment. - Knowledge of multi-line phone systems and ability to route incoming calls efficiently. - Calm and detail-oriented approach to handling stressful situations. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Job Tags

Permanent employment, Contract work, Temporary work, Work at office,

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