Job Description

This position will utilize modern OCM best practices to deliver clear and concise user experiences for a large-scale enterprise-wide initiative.

Required Skills

• Top 3 skills: Change management, stakeholder engagement, Project & Risk management.

Responsibilities

• Change Management Expertise
• Refine, lead and execute OCM plans enabling faster adoption, greater utilization, and higher proficiency.
• Develop and deliver training to multiple impacted groups of users in a hybrid, diverse work environment.
• Use metrics to measure adoption and adjust strategies and approach as needed.
• Preferred: Certification(s) PROSCI, Change Guide or LaMarsh.
• Stakeholder Engagement
• Skilled in building trust and influencing at all levels—executives, managers, and end-users.
• Tailor approaches by stakeholder group and adapt messaging for different audiences.
• Create journeys and experiences based on audience or persona.
• Project & Risk Management
• Coordinate change activities with project timelines.
• Identify and escalate risks while managing multiple workstreams.
• Communicate status updates, blockers, and priorities to key stakeholders, engaging the right cross-functional teams.
• Proven problem solving and organizational skills.

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