Job Description Park Nicollet is looking to hire a Genetic Counselor Assistant to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Position Summary The Genetic Counselor Assistant (GCA) will work primarily with the genetic counselors in the laboratory and clinics. They will be responsible for assisting genetic counselors with their workflow including triaging phone calls, helping with patient scheduling, following up with clients regarding testing logistics, and helping with preauthorization and utilization of laboratory tests. The GCA may also assist with data entry, special projects and other miscellaneous tasks as assigned. The assistant will need work independently but will report to the Laboratory Operations Manager. The Genetic Counselor Assistant at HealthPartners will work as a member of a multi-disciplinary team to provide compassionate and personalized care for patients and their families throughout the genetic counseling and testing process. This includes assistance with medical record review, collection of family and pregnancy histories, provision of education and risk assessments, explanation of screening and diagnostic tools, review of genetic literature, coordination of additional testing and referrals, interpretation of results, and communication of results to the patient and the referring clinician. The GCA serves as a resource to the multidisciplinary team and assists in conferences, program committees, and educational activities for the care teams and staff. Required Qualifications Minimum 2 years post-high school education in a healthcare related field. Excellent verbal and written communication skills. Excellent computer skills Experience with word processing, database, and spreadsheet software programs Ability to establish and maintain effective working relationships with coworkers, department administrative staff, interdepartmental contacts, and the public. Ability to deal sensitively and effectively with patients. Ability to plan and organize the workflow in a busy office/unit environment and be self-directed and work with minimal supervision. Ability to be flexible in response to changing demands. Ability to handle a high volume of work under pressure. Resourceful in problem solving, initiative and good judgment. Knowledge, Skills, And Abilities Excellent verbal and written communication skills. Excellent computer skills Experience with word processing, database, and spreadsheet software programs Ability to establish and maintain effective working relationships with coworkers, department administrative staff, interdepartmental contacts, and the public. Ability to deal sensitively and effectively with patients. Ability to plan and organize the workflow in a busy office/unit environment and be self-directed and work with minimal supervision. Ability to be flexible in response to changing demands. Ability to handle a high volume of work under pressure. Resourceful in problem solving, initiative and good judgment. Preferred Qualifications Bachelor’s degree in genetics, chemistry, biology, medical laboratory science or related field preferred. Coursework in genetics or experience with genetic testing or genetic specialty clinic preferred. Benefits Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more! About Us At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Benefits Designed To Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. #J-18808-Ljbffr Park Nicollet Health Services
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