Job Description

Job Description

Job Description

Description:

Aspire General Insurance Company and its affiliated general agent, Aspire General Insurance Services, are on a mission to deliver affordable specialty auto coverage to drivers without compromising outstanding service.

Our company values can best be described with ABLE : to always do the right thing, be yourself, learn and evolve, and execute. Join our team where every individual takes pride in driving their role for shared success.

LOCATION: Rancho Cucamonga, CA - Hybrid preferred. Also open to candidates in: AL,AZ, CA, CO, FL, GA, ID, IL, KS, KY, ME, MD, MI, MS, MO, NV, NJ, NY, NC, OH, OK, PA,TN, TX

JOB SUMMARY:

The User Acceptance Testing Analyst, with a focus on systems and business intelligence, will support a wide range of business initiatives including leading and determining project requirements, defining project specification, scopes, and objectives, production timetables, time-integrated plans for project introduction and testing support tickets. This position will work closely with many departments to test, monitor, collaborate, prioritize, and create support/IT tickets. This position performs the essential functions of the position, which includes but is not limited to duties as described below:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Determine and define project scope and objectives

· Respond to and coordinate IT tickets/Business Analyst;

· Participate in testing both enhancement and support tickets;

· Work with stakeholders to prioritize requirements effectively based on business value, risks and constraints;

· Interaction with IT/Systems, Business Analyst, Regulatory Affairs, UW, Sales/Distribution, Accounting, and

· Claims;

· Provides strategic input and personal insurance subject matter expertise for system implementations of

· project related changes (both routine and large scale projects);

· Analyzes and recommends system process improvements to the various product processes associated with

· the full policy life-cycle (acquisition, retention, service, etc.);

· Data analysis of various source systems to data and business intelligence applications;

· Elicit, analyze, specify and communicate business, system and implementation requirements. Ensure the

· requirements are unambiguous and understandable by both business users and solution delivery

· teams. Ensure that requirements are understood and approved by all stakeholders;

· Manage requirement traceability and changes throughout the project lifecycle;

· Measure project performance to identify areas for improvement;

· Ensure the test strategy and test plans adequately cover the requirements;

· Participate in business and system requirements sessions;

· Manage and meet user expectations, be a bridge between IT/Business Analyst and business community;

· Develop and maintain management and business partner data reports for distribution;

· Learn new technologies relevant to personal insurance projects;

· Maintaining communication with management on progress of ongoing tasks and/ or projects;

· Anticipate and predict resources and project needs, discern work priorities, and meet deadlines;

· Provides information for management by preparing short-term and long-term project forecasts and special

· reports and analyses; answering questions and requests

· Complies with state and federal laws, Department of Insurance criteria, insurance carrier and Aspire General

· Insurance Services policies, procedures and work rules;

· Prompt and regular attendance;

· Other duties as assigned.

SKILL AND EDUCATIONAL REQUIREMENTS:
· 2-5 years’ experience as a systems analyst performing roles and responsibilities listed above preferred;
· 1-2 years' experience as an insurance Underwriter, preferred.
· Advanced/solid understanding of personal insurance business. This includes understanding of products,
· coverage’s, claim, underwriting, distribution channels, and business/sale centers;
· Experience in Personal Auto insurance, preferred;
· Experience in business process and/or data analysis and data profiling;
· Leadership, innovation and initiating skills;
· Critical thinking, problem solving and data analysis skills;
· Basic proficiency with MS Word, MS Excel, MS PowerPoint, MS Access and SQL preferred, ability to use
· internet and adapt to new software programs and changes in technology;
· Ability to set priorities and perform multiple tasks;
· Ability to solve practical problems; deal with concrete variables in situations; and to interpret a variety of
· instructions furnished in written, oral, diagram, or schedule form;
· Ability to manage increased levels of responsibility;
· Ability to negotiate;
· Ability to adapt to a paperless environment

INTER-RELATIONSHIP COMPONENT:

· Ability to develop excellent working relationships with Staff, Clients and Insurance Partners;

· Ability to communicate with others in an effective and friendly manner, one that is conducive to being a conscientious team member, fostering a spirit of good will, indicative of a professional environment and atmosphere;

· Ability to communicate orally and in writing with others to explain complex issues, receive and interpret complex information;

· Able to represent the Company in a professional manner and contribute to the Corporate Image;

· Able to consistently provide excellent client service;

· Ability to manage multiple projects and work assignments from a variety of staff.

WORKING CONDITIONS:

· Physical attendance / hybrid work schedule is required base on location (only required if within a certain distance of our physical office locations).

· This position may require mandatory overtime as deemed appropriate by management;

· The office is that of a highly technical company supporting a paperless environment;

· Travel may be required;

· Vision abilities to work at close range and with small print;

· Physical efforts required include, but may not be limited to, verbally communicating detailed and important

Benefits: Medical, Dental, Vision, HSA*, PTO, 401k, Company Observed Holidays

Individuals seeking employment at Aspire General Insurance Services LLC are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation in accordance with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

*Dependent on plan selected

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