Job Description

Job Summary

Provide accurate oral interpretations for spoken languages for Limited English Proficient (LEP) patients, their families, and Corewell Health employees in-person, over-the-phone, and via videoconferencing throughout the hospital and clinics.

Essential Functions

• Ability to interpret source target language in a variety of health care settings between patients and their families and medical, nursing, and support staff. Some examples: surgical and medical procedures; transplant teaching, discharge instructions, consent forms and hospital policies, etc.
• Provides interpreting services in accordance with Corewell Health policies and procedures and the National Council on Interpreters In Health Care (NCIHC) Code of Ethics governing the profession of Interpreting.
• Maintains assignment log current for documentation purposes.
• Assists with the on-boarding process of new staff as well as providing shadowing opportunities for people interested in profession, etc.
• Assist with dispatching interpreter requests during weekend and off hours.
• Maintains certification current by keeping up with continuing education credits and adhering to certification renewal deadlines.
• Ability to interpret over-the-phone or via video for long periods of time. Ability to walk extensively throughout the workday.
• Ability to communicate effectively throughout the workday with Language Services schedulers. Demonstrated ability to interact with people in a sensitive, tactful, patient and discrete manner.

Qualifications

Required

• High School Diploma or equivalent
• 1 year of relevant experience providing interpreting services
• 40 hour Interpreter Training
• CRT-Healthcare Interpreter, Certified (CHI) - CCHI Certification Commission for Healthcare Interpreters, within 180 days after hire

Preferred

• Associate's degree or equivalent
• Bachelor's degree or equivalent
• 1 year of relevant experience in a health care setting
• LIC-Driver's License - State of Michigan
• CRT-Auto Insurance

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location SITE - Butterworth Hospital - 100 Michigan St - Grand Rapids Department Name Language Services - GR Employment Type Full time Shift Variable (United States of America) Weekly Scheduled Hours 40 Hours of Work Variable Days Worked Sunday to Saturday Weekend Frequency Variable weekends

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

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