Senior Vice President, Americas Delivery Center Head Job at Confidential, New York, NY

OHprU2hDVkpUNlNCcFdUVC9QdWFEVmpKR1E9PQ==
  • Confidential
  • New York, NY

Job Description

Senior Vice President, Americas Delivery Center Head

About the Company

Premier IT services firm specializing in business process outsourcing services

Industry
Information Technology & Services

Type
Public Company

Founded
1994

Employees
10,001+

Categories

  • Consulting
  • Technology
  • Software
  • Industrial Automation
  • Information Technology & Services
  • Consulting & Professional Services
  • B2B
  • Enterprise
  • SAAS
  • ISP
  • Analytics
  • Brand Management
  • Cognizant
  • Custom Software & Technical Consulting
  • IBM
  • IT Infrastructure Services
  • Information Technology Services
  • Innovation
  • Journalism
  • Leadership
  • Management
  • Mobile Applications
  • Outsourcing Services
  • Teaneck
  • Business Consulting
  • Business Process Services
  • Digital Business
  • Digital Operations
  • Digital Systems and Technology
  • Enterprise Application Solutions
  • Health Care
  • Information Technology
  • It Infrastructure Services
  • Software Development & Design
  • Digital Solutions
  • Cloud Services
  • Data & AI
  • Intelligent Process Automation

Specialties

  • AI & Analytics
  • Interactive
  • Intelligent Process Automation
  • Digital Engineering
  • Core Modernization
  • Cloud Enablement
  • Industry & Platform Solutions

Business Classifications

  • B2B
  • Enterprise
  • SAAS
  • ISP

About the Role

The Company is seeking an SVP, Americas Delivery Center Head to oversee and expand its on-shore and remote delivery centers across the Americas. The successful candidate will be responsible for building and executing strategies to ensure the growth, effective delivery, and optimized cost of the delivery centers. This includes managing the on-shore and remote delivery operations, forging partnerships with local entities, and leading a diverse team to meet the needs of the company's Fortune 500 clients. The role demands a leader with a solid understanding of service center and business process outsourcing, financial acumen, and experience in driving delivery and operations growth for a multinational services company. The SVP will also be tasked with building the company's brand, ensuring competitive policies and cost structures, and collaborating with various business units to support and enable operations and delivery. Candidates for this role at the company should have a minimum of 20 years' experience, with a strong background in service delivery, particularly in the context of a global delivery model. A deep understanding of nearshore services, especially in Canada and LATAM, is essential. The ideal candidate will have a proven track record in leading a multi-faceted delivery center business, delivering complex deals, and managing the growth and operations of the delivery centers. The role requires the ability to lead in a matrix structure, build and execute business and operations strategies, and work effectively with recruitment to ensure the right talent is in place. A Bachelor's degree is required, with a preference for a Master's or MBA, and fluency in English is a must. The company values diversity and inclusion and is dedicated to providing a workplace where all employees are heard, accepted, and welcomed.

Hiring Manager Title
President & EVP of America

Travel Percent
Less than 10%

Functions

  • General Management
  • Operations
  • Strategy

Job Tags

Full time, Local area, Remote work,

Similar Jobs

SimVentions, Inc - Glassdoor ✪ 4.6

Information Security Engineer - Competitive Benefits Package Job at SimVentions, Inc - Glassdoor ✪ 4.6

 ...performing in-depth system hardening, vulnerability assessment, and security compliance activities in accordance with DoD requirements. The...  ...to meet eligibility requirements for access to classified information. US Citizenship is required to obtain a clearance.... 

RemX

Field Reimbursement Manager Job at RemX

 ...Job Description Job Description The Field Reimbursement Manager (FRM) supports healthcare provider offices by delivering expert education and assistance with patient access and reimbursement for a designated pharmaceutical product. This role is responsible for executing... 

Logistical Data Services

New Vehicle Inspector Job at Logistical Data Services

 ...vehicle inspections, claims processing, damage in-transit and major damage reporting, inventory, and terminal management services for Railroads, OEMs, Marine, and Trucking customers. A New Car Inspector will inspect, document, and photograph new vehicles for damage using... 

Schneider

CDL-A - Dedicated truck driver - Independent Container Line Job at Schneider

 ...Home time: Weekly Experience: All CDL holders Overview ~ Haul ship containers...  ...not driving. Weekly performance pay. Paid orientation. Paid time off after 6 months...  ...50 miles of Wilmington, NC. Need CDL training? Explore our company-paid CDL training programs... 

Unifi

Airport Passenger Service Agent -CID Job at Unifi

Airport Passenger Service Agent - CID Job Title: Airport Passenger Service Agent - CID Date: Tuesday, June 10, 2025 Entity: Unifi Aviation, LLC State: Iowa City: Cedar Rapids Base Pay Rate: $15.15 Seasonal Pay Rate: $1.85 Full/Part Time: Full Time ...