Request Support Analyst Job at OpTech, Troy, MI

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  • OpTech
  • Troy, MI

Job Description

Our amazing client is looking for a Request Support Analyst (Sailpoint) for exciting long term project with a great team. This team is working Hybrid in Troy, Michigan twice a week. This is a career building opportunity with a team we know well. Will be able to answer questions.

Engagement Description:

  • Experience working on medium to large projects
  • Experience working in medium to larger corporations
  • Light experience with Active Directory
  • Day to day incident ticket resolution
  • Troubleshooting technical issues reported by clients
  • Perform multiple technology support activities and resolving client problems sue to system issues,
  • Ensure appropriate tools, techniques and standards are being utilized to meet client needs.
  • SailPoint
  • Access Provisioning
  • Excel

Required

  • Ticketing system, light Active Directory administration/provisioning
  • Active Directory experience
  • Mainframe experience
  • Proficient in Excel and Word
  • Advanced communication skills

OpTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws.

Job Tags

Local area,

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