Job Description

Job Description

Job Description

Job Responsibilities:

· Coordinate with the sales and estimating teams to drive accurate project handoffs

· Meet with customers to discuss project needs, design criteria, and material selections. Provide accurate project delivery dates and manage client relationships and expectations.

· Communicate with the programming and fabrication teams to ensure accurate stone and solid surface cuts and edge profiles are produced according to the project specifications

· Schedule Template Technicians and installation of countertops at the job site. Coordinates with installation crews to ensure proper installation of countertops, including sink cutouts, backsplashes and other requirements.

· Inspect all aspects of the project to ensure company quality standards are met

· Utilize project management software to track project progress, deadlines, and budgets

· Identify and resolve any issues that may arise during the project, such as material discrepancies or installation discrepancies

· Drive success of installation processes from sales order to cash collection and warranty

· Coordinate with Office Manager on billings and payments with customers. Supports Office Manager on accounts receivable and communicates with customers to ensure prompt payment.

· Accurately track and price change orders for project portfolio

· Make recommendations to leadership regarding suggested procedural changes

· Develop and maintain strong working relationships with customers, vendors, and employees

· Ability to travel and stay overnight as required

· Perform other duties as assigned

Qualifications / Skills:

· High School diploma or Bachelor's degree (Bachelor’s degree preferred)

· Familiarity with different types of granite, quartz, marble, and their properties

· Experience with measuring tools, reading contract drawings and specifications, template creation software, and basic CAD design

· Excellent communication skills (written and oral) and interpersonal skills to effectively interact with clients, vendors, and subcontractors

· Ability to manage multiple projects simultaneously while adhering to deadlines and budgets

· Ability to operate and manage projects using project scheduling software

· Demonstrated ability to work with others in a professional and ethical manner

· Focus on following company policies and procedures

· Strong organizational skills

A little about Mainland Stoneworks, LLC:
-\tWe have been in business since 2016, and we were formed out of a previous fabricator in our same location. Many of the same former employees are still with us today.
-\tIn 2025, we won the North Carolina Triad Business Journal’s 2025 Fast 50 award for one of the fastest growing companies in the area.
-\tWe have a 60,000 sq ft stone and solid surface fabrication facility in Kernersville, NC.
-\tWe cover all commercial vertical markets: Healthcare, Manufacturing, Government, K-12, Higher Ed, Data Centers, Airports, Hospitality, Entertainment, Restaurants/Bars, etc.
-\tToday we travel in a 6-hour radius for commercial countertop installation.

Company Description

A little about Mainland Stoneworks, LLC:\r\n-\tWe have been in business since 2016, and we were formed out of a previous fabricator in our same location. Many of the same former employees are still with us today.\r\n-\tIn 2025, we won the North Carolina Triad Business Journal’s 2025 Fast 50 award for one of the fastest growing companies in the area.\r\n-\tWe have a 60,000 sq ft stone and solid surface fabrication facility in Kernersville, NC.\r\n-\tWe cover all commercial vertical markets: Healthcare, Manufacturing, Government, K-12, Higher Ed, Data Centers, Airports, Hospitality, Entertainment, Restaurants/Bars, etc.\r\n-\tToday we travel in a 6-hour radius for commercial countertop installation.

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