Position Summary... What you'll do... Processes member purchases by operating a cash registers and related hardware; and using appropriate procedures for different payment types and items sold. Maintains merchandise presentation in the pharmacy by stocking and rotating merchandise and supplies received from distribution centers and suppliers; removing damaged or out-of-date goods; setting up, cleaning, and organizing product displays; signing and pricing merchandise; and securing fragile and high-shrink merchandise. Maintains the Pharmacy area in accordance with company policies and procedures by properly handling claims and returns; utilizing equipment to perform a variety of merchandising functions (for example, pricing merchandise, creating signs, verifying merchandise on-hands); arranging and organizing merchandise and supplies; identifying shrink and damages; ensuring a safe work environment; completing and retaining required paperwork, logs, and other documentation. Monitors and resolves problems in the prescription fulfillment process when necessary by processing information for third-party insurance claims; rescanning illegible images; alerting patients to inventory that is out of stock, partial fills, and the need for physician authorizations on refills; and identifying situations requiring pharmacist's action. Promotes and maintains the Pharmacy's professional reputation and provides patients/members with pharmacy products and services in accordance with local, state, and federal laws and corporate policies and procedures by assisting the pharmacist in the prescription fulfillment process; processing third party insurance claims and/or rejections; assisting patients/members with prescription orders and purchases; and completing, maintaining, and securing paperwork, forms, and other required documentation. Provides patient/member service in the Pharmacy area by acknowledging the member; identifying member needs; initiating the prescription fulfillment process at the pharmacy drop-off window; creating prescription orders; promoting products and services; resolving member issues and concerns; assisting with purchase decisions; locating over the counter merchandise; and maintaining a safe shopping environment. Enters prescription data into pharmacy software by reading the prescription; translating prescription information into corresponding system codes; transcribing appropriate prescription data (for example, written date, drug name, strength, directions for use (sig), refills, name of prescribing physician, and prescriber DEA number); and creating or modifying patient/member records. Fills prescriptions by retrieving prescription orders; counting, pouring, measuring or weighing medication tablets, liquids, and creams; mixing or reconstituting medications as needed; selecting, filling, and labeling prescription containers; and operating scanning equipment and/or automated dispensing systems to ensure prescription accuracy. Provides member assistance during prescription pick-up by verifying and entering patient information, according to corporate policies and procedures, into the TaSCO system; marking appropriate prescriptions for pick-up; retrieving prescription bag from will call bin; scanning security tags; gathering electronic signatures for the Health Insurance Portability and Accountability Act (HIPAA) acknowledgment and third party payor, if applicable; and using TaSCO to log the sale of restricted pharmaceutical items. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Leadership Expectations Respect for the Individual: Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through culture of belonging; creates equitable opportunities for associates to thrive and perform; helps to attract the best, diverse talent. Respect for the Individual: Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence. Respect for the Individual: Strengthens the team by helping, developing and mentoring others; recognizes others’ contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Service to the Customer/Member: Delivers results while putting the customer first. Service to the Customer/Member: Makes decisions based reliable information; balances short- and long-term priorities; and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders. Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience. Strive for Excellence: Drives continuous improvements; is open to and uses new technologies and skills; and supports others through change. At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
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