Patient Communication Specialist Job at Park Dental, Roseville, MN

K2pVZmpDbEtTS0dEcm0vWCtmdWFDRi9QSFE9PQ==
  • Park Dental
  • Roseville, MN

Job Description

Overview

The Patient Communication Specialist is responsible for supporting multiple practices with phone coverage and scheduling of appointments to provide service excellence to our patients.


Responsibilities

Position Responsibilities
  • Provide quality patient service through effective communication and personal attention, using appropriate communication strategies and taking the appropriate partners to resolve patient questions and issues
  • Receive inbound calls from current and potential patients
  • Respond to email requests from current and potential patients
  • Schedule patient appointments in the first available opening through the use of patient call lists
Education Requirements
  • Minimum high school diploma
Preferred Qualifications
  • Customer service experience
  • Ability to type 30 words per minute
  • Effective communicator and team player
  • Call center experience
  • Computer skills
Work Schedule
  • Two shifts from 7:00 AM - 6:00 PM
  • Two shifts from 11:00 AM - 8:00 PM
  • One scheduled day off per week
  • If the scheduled day off falls Monday-Thursday, Friday's shift will be 7:00 AM - 4:00 PM

Company Information

Benefits

Park Dental offers competitive compensation, a generous benefits package including medical, vision, dental, PTO, holiday pay, 401k matching.


Community

Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Associations Give Kids a Smile Day, the American Heart Association Heart Walk, and Mission of Mercy. Each practice participates in events in their local communities too!

About Park Dental

Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology.


"Like" our Park Dental careers page on Facebook for the latest updates about Park Dental!

Park Dental is an equal opportunity employer.

Job Tags

Local area, Monday to Friday, Shift work, 1 day per week,

Similar Jobs

Regency Group

Activity Director (78977) Job at Regency Group

 ...Primary Responsibilities The Activity Director will be responsible for planning, coordinating, and directing the resident's activity program and the maintenance of necessary documentation. Essential Functions Organize both individual and group activities... 

Hallmark Healthcare Center

Floor Technician Job at Hallmark Healthcare Center

 ...Position Summary The Floor Technician plays a key role in ensuring that our flooring throughout the facility is well maintained and free of any safety hazards for our patients and their families while they are in our care. Posted Salary Range USD $16.00 -... 

Best Western Beachside Inn South Padre

Hotel Night Auditor Job at Best Western Beachside Inn South Padre

 ...bookings. Prepare and distribute nightly reports, ensuring accurate financial and operational records. Address guest inquiries about hotel services, amenities, and local attractions, ensuring guest satisfaction. Qualifications Experience in hospitality is... 

Banner Health

Compounding Pharmacy Technician Job at Banner Health

 ...Shift: Varied Job Category: Pharmacy Innovation and highly trained staff...  ...s lives. Apply today! The Banner Compounding Pharmacy is a state of the art facility...  ...looking for a full-time Compounding Pharmacy Technician to join our team in Chandler, AZ! Our... 

Tennessee Staffing

Housekeeping Laundry Attendant Job at Tennessee Staffing

Job Opportunity At Franklin Embassy Suites Compensation Range: $16.25-$17.00/hour Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these...