Key Duties & Responsibilities:
• Configure Compensation Plans, Plan Elements, Rate Tables, Performance Measures, and Quotas.
• Manage Crediting Rules and ensure accurate transaction-to-participant assignment.
• Oversee Calculation Cycles (crediting → calculation → payment → disbursement).
• Handle Adjustments & Disputes (manual entries, overrides, corrections).
• Support annual planning (new plan setup, quota assignment, rule refresh).
• Ensure compliance by generating audit-ready reports (payouts, exceptions, adjustments).
• Coordinate with Payroll & Finance for commission disbursement.
• Assist Sales Ops/HR with participant communication (statements, disputes, policy updates).
Technical Duties:
• Manage FBDI/ADFDI loads for participants, transactions, and adjustments.
• Support integrations with ERP (AR, Billing), HCM (Payroll), CRM (Sales Cloud), and middleware (OIC/ODI).
• Troubleshoot job errors, calculation failures, and transaction load issues.
• Build and optimize OTBI/BI Publisher reports (payout, achievement, reconciliation).
• Perform system monitoring, patch testing, and regression validation.
• Maintain AMS runbooks, SOPs, and year-end checklists for smooth operations.
• Raise and manage Oracle SRs for defects, patches, and performance issues.
Required Skills & Qualifications:
• Strong knowledge of Oracle Fusion Incentive Compensation (functional setup + technical integrations).
• Experience in Compensation Plan design & administration.
• Hands-on with FBDI/ADFDI, OTBI, BI Publisher, and OIC/ODI integrations.
• Knowledge of ERP Financials, HCM Payroll, and CRM Sales Cloud.
• Strong SQL, PL/SQL, and debugging skills.
• Familiarity with SOX, audit, and compliance processes.
• Excellent communication skills to liaise between IT, Finance, HR, and Sales Ops.
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