Join to apply for the Network and Systems Engineer role at Alaska Pacific University 1 day ago Be among the first 25 applicants Join to apply for the Network and Systems Engineer role at Alaska Pacific University Get AI-powered advice on this job and more exclusive features. As a non-profit institution, APU aims to offer highly competitive compensation when considered holistically, combining a positive work experience with a generous benefit package and fair salary. In living this philosophy, APU invests in: Quality of work environment Meaningful work, feedback, and valued contribution Monetary compensation for time and effort Benefits that enhance quality of life The ideal candidate shares APU's values and mission, desires to be part of a small team, values work-life balance, and seeks a meaningful work experience. The Network and Systems Engineer is responsible for ensuring the stability and integrity of the university's voice, data, wireless network services, and server infrastructure. This involves planning, designing, and developing LANs and server technology, as well as installation, monitoring, maintenance, support, and optimization of network and server hardware/software. Key responsibilities include: Maintaining desktop computers, software, and licensing compliance Workstation imaging and remote application delivery Managing corporate cell phones Supporting help desk operations, including ticketing, inventory, and preventative maintenance Assigning help desk tickets and managing problem resolution Overseeing network managed services such as antivirus, imaging, printing Administering Windows servers and backup/restore operations Delivering technology solutions promptly Developing and communicating problem management processes Managing VoIP phone systems Entering and analyzing problems in the ticketing system, performing root cause analysis Participating in incident, change, configuration, and availability management Evaluating and managing problem management tools Troubleshooting network connectivity and peripherals Implementing and resolving issues related to telephony products at all campus locations Required knowledge and skills include attention to detail, excellent customer service, a strong work ethic, experience managing end-user devices, and understanding of naming conventions and standards. Seniority level Entry level Employment type Full-time Job function Information Technology Industries Higher Education #J-18808-Ljbffr Alaska Pacific University
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