Live Chat Agent Job at Shavano Family Practice, Norwalk, CA

K1RRVGlDZE1TS21Gcm1UVSt2aWFDVi9CRmc9PQ==
  • Shavano Family Practice
  • Norwalk, CA

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 33.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

KPMG LLP

Tax Associate, Global Mobility Services | Summer/Fall 2025 Job at KPMG LLP

 ...Career If you are currently pursuing college coursework or have completed a bachelors degree or higher in the past 12 months. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. You are encouraged to apply... 

Kings Island

Internal Audit Intern Job at Kings Island

 ...national CPA firm's Cloud audit program, plus perform Sarbanes Oxley audits on your own with our direction, this is the one! Our Internal Audit internship will give you critical knowledge for your future career, daily exposure and reporting to all levels of our company... 

JWG Trucking LLC

Dump Truck Dispatcher Job at JWG Trucking LLC

 ...Job Description Job Description Our team is growing, and were looking for our next problem-solving dispatcher. Were looking for an organized trucking dispatcher to help our growing customer base and field team prioritize service calls. You'll be responsible for preparing... 

Percepta House

Entry Level Marketing Assistant Job at Percepta House

 ...Job Description Job Description Job Description: Entry Level Marketing Assistant Position Overview: We are looking for a motivated and...  ...interpersonal skills Proficiency in social media platforms and digital marketing tools Basic knowledge of marketing principles... 

Collabera

Drone Pilot Job at Collabera

 ...certified operator with extensive experience operating drones via Remote Control.The qualified candidate will act as an operations...  ...transformative experiences.Requirements:2+ years of Remote-Control pilot experience with excellent coordination and execution.Employees...