Job Brief We are looking for the best Live Chat Agent who is genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. Responsibilities Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service teamsales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Skills Required Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively #J-18808-Ljbffr Recooty
...around a harbor of Lake Michigan, Muskegon is known for fishing, sailing regattas, and pleasure boating, and as a commercial- and cruise-ship port RectuitWell's Core Values: Open communication Sense of urgency Teamwork Accountability Driven to win...
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...Job Description Job Description Salary: $23-28 DOE Forestry Technician - Overview Work will be on Plumas National Forest near Quincy, CA and Oroville, CA Mountain Engineering is in search of individuals to join our team of Forestry Technicians. As a Forestry...
Job Description At TerrAscend, we don't just grow cannabis we grow possibility. Whether it's cultivating top-tier flower, supporting patients with trusted therapies, or crafting premium products for adult use, we're here to elevate lives. As a trailblazer in the cannabis...
**Job Title:** Entry level Research Associate (per diem) **Clinical/Data Entry****Work Location:** onsite in Baltimore, MD (some of the data entry work can be done remotely after training)**Parexel Early Phase Clinical Unit** supports the development of innovative new...