Job Brief We are looking for the best Live Chat Agent who is genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. Responsibilities Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service teamsales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Skills Required Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively #J-18808-Ljbffr Recooty
...residential areas. Build initial rapport and introduce our company and services. Set up warm introductions between the prospect and our sales representatives. Focus on relationship-building and trust to create future lead opportunities. Compensation: Commission-...
...feedback. - Test products and services, sharing your thoughts and experiences. What We Need From You: - A working camera on your... ...cash, this role is open to everyone. No previous experience is necessary, and we welcome applicants from all backgrounds. Apply now...
...to Work certification year after year. Role: Java Full Stack Developer Location: Mclean, VA Job Description: Bachelors degree... ...or certification in the following technologies: J2EE, Java,Web Development and SQL. Self-starter, collaborative; problem-solver...
...receiving mentorship from industry-leading professionals. As an intern, youll make meaningful contributions from day one because we... ...Overview We are seeking a motivated and ambitious Data Engineering Intern to join our team. This internship provides hands-on...
...~ Required: Bachelors degree from a four?year college or university in natural sciences (e.g., biology, environmental sciences, ecology, forestry, soil science) or equivalent experience. ~ Preferred: Masters degree in biology, environmental sciences, natural resource...