Hotel Night Auditor Job at Home2 Suites, Riverview, FL

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  • Home2 Suites
  • Riverview, FL

Job Description

We are seeking a dedicated and detail-oriented Night Auditor to serve as the first point of contact for guests and ensure a seamless overnight guest experience. This role involves multitasking across various aspects of a guests stay, from check-ins and reservations to balancing financial reports, while upholding our propertys vision, mission, and core values. This position is ideal for individuals who enjoy working overnight and thrive in a guest-focused environment. If youre ready to contribute to a welcoming and professional atmosphere, wed love to hear from you!

Responsibilities


  • Prepare and distribute end-of-day reports, ensuring accurate accounting records.
  • Address guest inquiries about hotel services, amenities, and local attractions.
  • Handle reservations via phone, email, or in person, including individual and group bookings.
  • Welcome and assist guests with check-ins, check-outs, and room assignments, ensuring a positive first impression.
  • Respond to and resolve guest concerns promptly by working with the appropriate departments.


Qualifications
  • Hospitality experience preferred but not requiredapplicants at all experience levels are welcome.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Strong customer service skills with a guest-focused approach.
  • Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
  • Physical ability to stand, walk, and lift up to 25 pounds as needed.



Compensation

$15 - $17 hourly

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Job Tags

Hourly pay, Work at office, Local area, Night shift,

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