Job Description
Overview
The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guests stay which can include multitasking, and performing the following duties in a manner that reflects our propertys vision, mission, and core values.
Responsibilities
- Perform basic maintenance or housekeeping tasks when needed to maintain guest comfort.
- Respond to and resolve guest concerns promptly by working with the appropriate departments.
- Assist with reservations via phone, email, or in person, including group bookings.
- Prepare and distribute nightly reports, ensuring accurate financial and operational records.
- Address guest inquiries about hotel services, amenities, and local attractions, ensuring guest satisfaction.
Qualifications
- Experience in hospitality is preferred but not requiredwe welcome applicants at all experience levels.
- Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint; familiarity with internet software.
- Physical ability to stand, walk, and lift up to 25 pounds as needed.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation
$13 hourly
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Job Tags
Hourly pay, Local area, Night shift,