Job Description
Job Description
Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT
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Year Round
At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).
- Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
- Free or discounted multi-resort dependent season passes
- Free or discounted IKON pass
- Discounted golf & fitness center memberships
- Employee childcare rates & discounted seasonal programs
- Retail + F&B discounts
- Friends & family tickets
- Onsite medical clinic
- Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
- 401(k) plan with company match
- Discounted tuition plan
- Paid parental leave
- Paid sick time, FTO, Vacation
Additional perks & benefits for year round employees
POSITION SUMMARY This full-time year-round role is responsible for the daily operations of Grizzly's, a full-service, high-volume restaurant and bar located at the base of Stratton Mountain. The Grizzly's Restaurant Manager consistently leads by example and is frequently immersed in operations to best support the team in all environments. This position works closely with the culinary lead to ensure an efficient food service operation and the highest quality dining experience. The Grizzly's Restaurant Manager displays sound decision making, exceptional communication skills, consistently takes initiative and follow through, while actively contributing to and fostering a positive work culture in a very fast-paced environment. The pay range for this position is $59,000 - $62,000 annually, plus annual bonus incentive.
ESSENTIAL DUTIES - Manages all daily operations to consistently ensure optimal guest & employee satisfaction
- Proficient in all operational roles and supports direct reports by actively covering shifts
- Accountable for Grizzly's revenue, labor and COGS margins & budgets.
- Serves as primary contact for booked entertainment to ensure lodging & food accommodations prior to event
- Works closely with culinary lead to perform regular quality checks and execute menu changes while adhering to review and approval processes
- Creates, edits, prints and maintains all food & beverage menus as well as some promotional material and signage in-house and as frequently as needed
- Works closely with Senior F&B Manager to create and implement beverage menus
- Edits, approves and manages timecards daily, including tip allocation, while adhering to payroll guidelines and applicable deadlines
- Performs a monthly audit on Department of Liquor Control certifications to ensure compliance for applicable team members
- Responsible for implementation and training of the Guest Experience Systems (GES) under guidance and direction from Senior F&B Manager
- Creates weekly schedules in line with business levels and budgets, ensuring they are published and communicated to the team consistently and timely
- Works with Senior F&B Manager to create promotions and activations for the calendar year to enhance revenue opportunities and guest experience, whilst maintaining the integrity of an established brand
- Leads training and continued development of all front of house team members to ensure consistency in areas including but not limited to thorough onboarding and resort introduction, safety, quality control, care for restaurant small ware, equipment, etc.
- Conducts performance evaluations for subordinate team members
- Ensures inventory counts are executed, reviewed for accuracy, and submitted into Inventory Management System monthly and meeting applicable deadlines. Work with Commissary Supervisor to ensure cost center transfers are tracked and completed with accuracy.
- Actively recruits, coaches and supports all team members to ensure optimal employee experience and guest service
- Actively participates in required online and in-person trainings and meetings, while adhering to applicable deadlines
- Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities
EDUCATION & EXPERIENCE REQUIREMENTS Education:
- High School Diploma or equivalent required
Experience:
- 1+ years leadership experience managing high volume restaurant / bar.
- Must have bartending & serving experience. Experience as a Host/Hostess, using OpenTable and managing waitlists / reservations preferred. Experience as a Food Expeditor preferred.
- Exceptional interpersonal, verbal and written communication skills
- Proficient in Microsoft Office
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS - Ability to complete required safety and service trainings
- Valid Driver's License
PHYSICAL DEMANDS AND WORKING CONDITIONS - This position will be required to work evenings, weekends and holidays.
- Ability to lift and carry at least 50 pounds on a regular and continuing basis.
- Ability to stand on feet for shifts of 8 hours or longer
- Ability to work in both hot and freezing temperatures throughout one shift
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
An Equal Opportunity Employer
Job Tags
Holiday work, Full time, Seasonal work, Shift work, Weekend work, Afternoon shift,