Job Description

Job Description

Are you a dedicated and detail-oriented fraud investigator? Don’t miss this role! Dahl Consulting is currently partnering with a leader in the banking industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Fraud Investigator for a contract role. Interested? Get more details below!

• Contract Duration: 4 months
• Worksite Location: Lake Elmo, MN | Hybrid
• Compensation: $30-32/hour

What you’ll do as the Fraud Investigator:

• Detect, prevent, and mitigate suspicious and fraudulent activities across customer accounts and payment channels
• Review and triage fraud alerts, including check fraud, deposit fraud, online account takeover, Zelle activity, and bill payment anomalies
• Investigate suspicious activity, analyze patterns, and determine appropriate actions to mitigate risk
• Ensure all processes align with regulatory and compliance standards, including Reg CC, Reg E, UCC 3 & 4, NACHA, BSA/AML, and FinCEN
• Collaborate with internal stakeholders to communicate complex issues clearly and effectively
• Deliver exceptional service and support in resolving fraud-related inquiries
• Escalate or independently resolve fraud cases using sound judgment and adherence to policy
• Maintain accurate documentation and prepare electronic and physical evidence following judicial standards
• Prioritize workload, follow procedural guidelines, and execute timely case resolutions
• Participate in cross-functional efforts to enhance fraud prevention and response protocols

What you’ll bring to the Fraud Investigator role:

• High school diploma or GED and a minimum of 3 years of relevant fraud investigation experience
• Strong working knowledge of fraud regulations and industry rules (Reg CC, Reg E, UCC 3 & 4, NACHA, BSA/AML, FinCEN)
• Effective investigative, analytical, and problem-solving skills with sound judgment
• Strong communication skills, with the ability to write clear and factual SARs (Suspicious Activity Reports).
• Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Access
• Ability to work independently, manage competing priorities, and deliver results in a fast-paced environment
• Customer-focused mindset with a professional approach to internal and external communication
• Experience collaborating across departments and presenting findings or recommendations to various audiences

Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225.

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: -w2fta/

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