Updated: June 4, 2025 Location: San Diego, CA, United States Job ID: 9879-OTHLOC-CDxvYfwn A Field Reimbursement Manager (FRM) is responsible for partnering with internal and external stakeholders to create and execute a business plan for assigned accounts with an objective of removing all access barriers, providing pull-through and issue resolution for all appropriate patients while optimizing conversions and adherence. Accounts may include HCPs, large specialty accounts, academic centers, integrated delivery networks, and others. Key responsibilities include: Execute on the vision and strategy created by the brand and market access teams specific to the unique business needs of each region/area to drive prescription fulfillment Lead and compliantly partner with their regional team to achieve/exceed market access objectives for their assigned region at launch and beyond Work with Market Access and Sales leadership, Marketing, Channel and Patient Services to educate/execute support programs that will enhance our value proposition of removing barriers to access and assist HCPs with understanding the regional/national coverage environment and provide appropriate patients a path to product Proactively engage with assigned accounts supporting internal/external customer access needs and compliantly engage within assigned geography to support access and adherence needs Educate office staff on prior authorization process, denial next steps, appeal for all products Educate on financial support options Serve as an access and payer criteria expert for defined geography and communicate changes to key internal and external stakeholders; FRMs identify and address time-sensitive market development and implementation efforts to remove all access barriers for all products for appropriate patients, while optimizing adherence Lead and demonstrate the ability to expand and build long-term key stakeholder relationships with assigned accounts by working closely with them to help remove access barriers and optimize adherence for patients; offer educational resources to support the entire patient access journey through payer prior authorization, appeals/denials procedures and forms to resolve any issues with access challenges Coordinate and educate customers to the Patient Support Services program representatives to seamlessly support customer and patient-centric needs Act as an arm of the patient services team to provide live one-on-one coverage support Educate physician office staff on patient support services available through patient assistance and call center, including web-based provider programs; this may include alternative support options for appropriate patients (e.g., copay, patient assistance); provide information on relevant access topics
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...stakeholders, creates tools and resources, and executes basic programs... ...Requires an undergraduate degree in Human Resources Management, Business... ...consideration for higher level roles given (1) their... ...197831 Experience Level: Entry-Level Job Family: Support...
...we can imagine. Take that next step toward your future and join our growing team! Position Overview: Take incoming calls in a call center environment assisting internet and phone customers with technical service-related problems including hardware and software...