Job Description

Job Description

Job Description

The Front Desk plays a vital role within the Angel Dental Care’s team. The Front Desk works closely with the patients to ensure a positive experience while delivering on Angel Dental Care’s commitment to exceptional customer service. Other functions include but are not limited to; scheduling, checking in/out patients, timely collection of fees from patients, verification of insurance coverage, maintaining a professional appearance and the greeting of patients along with maintaining the day to day tasks. The Receptionist should possess a friendly, outgoing demeanor and excellent organizational and communication skills. 

Duties and Responsibilities:

· Coordinate patient scheduling and flow throughout the day by providing accurate scheduling based on provider

· Understand the doctor’s flow and when to schedule follow up appointments

· Contact insurance companies and accurately input coverages into patient account

· Accurately record all charges to and payments made

· to the patient’s accounts.

· Effectively handle and/or direct patient questions and complaints; know when to refer to office manager

· Maintain HIPPA compliance

· Follow required OHSA safety procedures as necessary

· Ensure reception area and front desk areas are clean and organized

· Create a positive experience when scheduling patients over the phone

· Outstanding positive attitude and demeanor

· Professionalism and professional image

· Strong multi-tasking and organizational skills

· Computer proficiency and ability to learn new software

· Excellent verbal and written communication skills

· Teamwork

· Conflict resolution and problem solving skills

· Timely submissions and management of insurance pre-authorizations and plans

Angel Dental Care

Company Description

Angel Dental Care

Job Tags

Similar Jobs