Customer Service Representative (CSR)
\n \nTransdev in San Rafael, CA is hiring a Customer Service Representative. The CSR assists customers by providing information and trip planning assistance for Marin Access services and associated programs. Takes customer calls and schedules customer rides using a computerized scheduling system.
\n \nTransdev is proud to offer:
\n \n\nBenefits include:
\n \n•Vacation: One (1) week during first year of employment up to four (4) weeks per year after ten (10) years.
\n \n•Sick days: 5 days annually
\n \n•Holidays: 12 days; 9 standard and 3 floating
\n \n•Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
\n \nKey Responsibilities:
\n \n\nQualifications:
\n \n•Must be at least 21 years old with a High School Diploma, GED or equivalent.
\n \n•Understand the full suite of Marin Access Transportation programs.
\n \n•Understand ADA (The Americans with Disabilities Act) requirements.
\n \n•Excellent written and oral communication skills; communicate effectively and clearly over the telephone in keeping a professional and pleasant tone.
\n \n•Utilize computer software, proficient computer skills.
\n \n•Travel requirement (as a percent): <5% for occasional meetings.
\n \n•Must submit to and pass a drug test and background check.
\n \nPhysical Requirements:
\n \nThe essential functions of this position require the ability to:
\n \n•100% of work is accomplished indoors and in air conditioned or well ventilated facilities.
\n \n•Push, pull and lift objects up to 25lbs.; perform physical activities such as movement / flexibility with arms, repetitive hand-wrist motion; minor lifting, balancing, walking, standing, stooping, and handling of materials.
\n \n•Work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
\n \n•The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
\n \nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]
\n \nDrug-free workplace:
\n \nTransdev maintains a drug-free workplace. Applicants must:
\n \n•Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
\n \n•Successfully pass a pre-employment drug screen.
\n \nAbout Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at
\n \nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
\n \nTransdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
\n \nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
\n \nCalifornia applicants: PleaseClick Herefor CA Employee Privacy Policy.
\n \nJob Category: Call Center / Dispatch / Reservationist / Scheduler
\n \nJob Type: Full Time
\n \nReq ID: 5430
\n \nPay Group: 9U5
\n \nCost Center: 416
\n \nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
\n \nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
\n \nTransdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
\n \nDrug-free workplace
\n \nIf based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
\n \nCalifornia applicants: Please Click Here for CA Employee Privacy Policy.
\n \nAbout Transdev
\n \nCities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
\n \nPart of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.
\n \n\n...JOB PURPOSE: The Office Manager is responsible for overseeing the daily operations of the dental office, supporting the doctor and staff in delivering the best possible patient care. ESSENTIAL FUNCTIONS: Ensures fundamental systems and protocols are...
...React Native Mobile Developer Location: Remote Position Type: Contract US Citizen, Green Card, TN, GC EAD and H4 EAD only. No Third-party agencies corp to corp. Job Description: We need someone with experience designing and developing Android and iOS applications...
...Summary: The Personal Lines Account Manager will be responsible for developing and managing... ...quotes to new mortgage clients. Home and Auto Insurance ~ Communicate with... ...sales professional; Comprehensive working knowledge of principles and methods of selling...
Wage: Starting at $33.00/hour Status: Full-time, Non-exempt Reports to: Field Supervisor Travel Required : 100% Schedule: 28 days on/14 days off rotation including nights, weekends, and holidays Pump Operator The Pump Operator works alongside the...
...The Carpenter will perform under the supervision of a foreman/lead duties including constructing, erecting, stripping, and/or repairing structures of steel, wood, plywood using carpenter's hand and power tools conforming to construction documents. Will be exposed to...