Job Description

Our client, a leading logistics provider, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the customer support team, ensuring that our clients receive exceptional service. The ideal candidate will have strong communication skills, a proactive attitude, and a commitment to customer satisfaction, which will align successfully with the organization.

Job Title: Customer Service Representative

Location: Doral, FL

Pay Range: Starting pay $15-$16hr 

Shift: 10:00-7;00pmm, 5 days a week (Sundays and one weekday off)

What's the Job?

• Perform job responsibilities with a strong sense of urgency, enthusiasm, and professionalism to maintain high standards consistent with the company’s culture and goals.
• Prioritize the workflow for cargo movements to ensure customer and vendor satisfaction.
• Ensure the timely movement of cargo from origin to destination to fulfill customer’s instructions and ensure procedures for taking bookings are always followed.
• Coordinate with customs brokers to obtain release documents in a timely manner to maximize productivity of the warehouse.
• Process claims paperwork timely and accurately with carriers and verify on-board, forwarding necessary correspondence to customers.

What's Needed?

• Preferred Experience – 1 year in customer service.
• Bi-lingual in English and Spanish a Plus 
• Basic computer skills including e-mail, web browsing, Microsoft Outlook, Excel, and Word.
• Excellent customer service and vendor relations skills.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment.
• Gain valuable experience in the logistics and customer service industry.
• Be part of a team that values collaboration and innovation.
• Develop your skills and grow within the company.
• Contribute to a company that prioritizes customer satisfaction.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells –creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

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