Commercial Lines Customer Service Representative Job at North Carolina Association of Insurance Agents (NCAIA), Cary, NC

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  • North Carolina Association of Insurance Agents (NCAIA)
  • Cary, NC

Job Description

Job Description

Job Description

Get to Know us:
Come join our amazing team here at NCAIA. We pride ourselves on creating a company culture that allows our staff to succeed. We focus on developing meaningful relationships and team comradery. We celebrate our team with staff appreciation events such as staff kickball games, tickets to the Durham Bulls or UNC football, and so much more. Don't just take our word for how great it is to work here, check out the Business North Carolina official rankings. For the past Four years IIANC was named as one of the Best Employers in NC by Business NC magazine in the medium-sized company category!

Job Description:
The Account Executive at NCAIA is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.

Benefits/Perks
  • Competitive Pay
  • Health Insurance Coverage
  • Matching 401k options and pension
  • Ability to craft your calendar with flexible remote working opportunities
    • 35 hour work week and option to compress your week for every other Friday off
  • Staff appreciation events: A LOT of them and they are a lot of fun
  • On-site fitness equipment
  • PTO
  • Professional development
  • Job stability in a growing industry
Responsibilities
  • Adhere to company core values of integrity, professionalism, collaboration, innovation, responsiveness, and initiative
  • Follow agency procedures and workflows for processing
    New business
    Renewals
    Endorsements
    Cancellations
    Audits
  • Market accounts/policies and maintain current knowledge of insurance coverages, exposures, and available markets
  • Review applications and policies to identify and target new lines of business and make recommendations
  • Research and answer insureds questions regarding coverage in a timely manner
  • Maintain the agency standard for client service
Qualifications
  • Minimum three to five years of commercial lines insurance experience or an equivalent combination of commercial lines experience, education, and training
  • Workers comp, Business auto, and inland marine experience
  • Active North Carolina Property and Casualty License
  • Excellent customer service is required, as well as the ability to build and maintain strong internal and external relationships

Flexible work from home options available.

Job Tags

Remote job, Flexible hours,

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