Weβre Hiring: Workforce Development Career Counselor
About the Role
As a Career Counselor, you'll manage a caseload of approximately 100 participants, guiding them through job readiness, training, placement, and retention. You'll play a critical role in improving the economic stability of individuals facing employment challenges due to mental health, substance abuse recovery, homelessness, or other systemic barriers.
Key Responsibilities
β Support participants through all phases of Workforce Opportunities (WfO) services
β Conduct assessments and develop individualized service plans
β Maintain regular outreach (biweekly minimum) and document progress
β Connect clients to HSE, ESOL, training, and higher education opportunities
β Assist with resume development, mock interviews, and job readiness portfolios
β Collaborate with Employment Specialists to respond to job leads and refer clients
β Conduct independent job search assistance and employer referrals
β Provide job retention and re-placement support for up to 2 years post-employment
β Maintain accurate, up-to-date records in AWARDS and report progress/outcomes
β Serve clients across up to two sites as needed
Qualifications
π Bachelorβs degree required
πΌ 2+ years in workforce development, case management, or related services
π Willingness and ability to travel throughout the five boroughs
π§ Experience with mental health/substance abuse recovery and/or homelessness preferred
π§© Experience supporting individuals with disabilities or complex barriers to employment
π» Strong computer literacy and communication skills
π Familiarity with the AWARDS system is a plus
π€ Team-oriented with a collaborative approach to service delivery
π― Proven ability to help job seekers secure and retain employment
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