Job Description

Job Description

Job Description

Infusion For Health is dedicated to serving patients with autoimmune disorders and complex chronic conditions through exceptional infusion therapy. Our mission is to provide a patient-focused environment that emphasizes professional care, compassion, and collaboration to ensure optimal treatment outcomes.

Job Description

• Contact insurance companies to verify patient insurance information, coverage, and benefits.
• Confirm eligibility and benefits for services rendered, including co-pays, deductibles, and out-of-pocket expenses.
• Ensure insurance information is entered correctly into the system and updated regularly.
• Liaise with insurance companies, medical staff, and patients to resolve any discrepancies or issues with coverage.
• Maintain accurate and up-to-date records of insurance verifications and related communications.
• Document and report any issues with insurance eligibility or benefit discrepancies to the appropriate departments for further action.
• Resolve issues regarding claim rejections or delays by contacting insurance providers and obtaining necessary information or approvals.
• Assist in coordinating prior authorizations when required for certain procedures or services.
• Ensure compliance with relevant insurance policies, regulations, and legal requirements.
• Stay up-to-date on industry changes, insurance plan updates, and billing practices.
• Communicate with patients to request any missing or updated insurance information.
• Explain coverage details to patients, answering questions about their insurance benefits and how they relate to the services provided.

Qualifications:

• High school diploma or equivalent; some college or healthcare-related certification preferred.
• Previous experience in insurance verification, medical billing experience
• Knowledge of healthcare insurance plans, benefits, and claims processes.
• Strong attention to detail and organizational skills.
• Excellent communication skills, both written and verbal.
• Proficiency with insurance verification software and electronic health record (EHR) systems.

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