Job Description

Job Description

Job Description

About Company:

We’re officially a Great Place To Work®! We’ve always believed that supporting our team is just as important as supporting our patients. Now, we’re proud to share that we’ve earned Great Place To Work® Certification - based entirely on feedback from our own employees.

Read more here:

This certification reflects the culture we’ve worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.

Our benefits include:

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.

• Expanded Coverage – Options for domestic partners and a wider network of in-network providers.

• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.

• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.

• Student Loan Repayment – Available for nurses and therapists.

• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.

• Generous PTO – A robust paid time off policy to support work-life balance.

• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

At Bradford Health Services, we don’t just invest in our patients—we invest in our people.

About the Role:

The Extended Care Behavioral Health Technician plays a critical role in supporting individuals with serious emotional disturbances (SED) by providing compassionate and effective care within a structured clinical environment. This position focuses on assisting patients through crisis intervention, conducting clinical assessments, and implementing individualized discharge plans to promote recovery and stability. The technician collaborates closely with multidisciplinary teams to maintain accurate clinical documentation and ensure continuity of care. By actively engaging in patient care, the technician helps to create a safe and therapeutic environment that fosters mental health and well-being. Ultimately, this role contributes to improving patient outcomes and supporting the overall mission of Cornerstone- Stepping Stones in delivering high-quality behavioral health services.

Minimum Qualifications:

• High school diploma or equivalent required; Associate degree in a related field preferred.
• Experience working with individuals with mental health disorders, particularly those with serious emotional disturbances (SED).
• Knowledge of clinical documentation standards and crisis intervention techniques.
• Ability to perform clinical assessments and support discharge planning processes.
• Strong communication and interpersonal skills to effectively interact with patients and multidisciplinary teams.

Preferred Qualifications:

• Certification as a Behavioral Health Technician or equivalent credential.
• Previous experience in a healthcare or behavioral health services setting.
• Training in trauma-informed care and de-escalation strategies.
• Familiarity with electronic health record (EHR) systems.
• Additional coursework or certification in mental health or social services.

Responsibilities:

• Conduct clinical assessments to evaluate patient needs and progress.
• Provide direct patient care and support during crisis situations using established intervention techniques.
• Maintain thorough and accurate clinical documentation in compliance with regulatory standards.
• Assist in developing and implementing individualized discharge plans to ensure smooth transitions.
• Collaborate with healthcare professionals to monitor patient status and adjust care plans accordingly.
• Participate in team meetings and contribute to treatment planning and quality improvement initiatives.
• Ensure a safe and therapeutic environment by adhering to facility policies and behavioral health protocols.

Skills:

The Behavioral Health Technician utilizes clinical documentation skills daily to ensure all patient interactions and care activities are accurately recorded, supporting continuity and quality of care. Crisis management and intervention skills are essential for effectively responding to acute patient needs and maintaining safety within the care environment. Clinical assessment abilities enable the technician to evaluate patient conditions and contribute valuable insights to treatment planning. Knowledge of mental health principles and discharge planning ensures that patients receive comprehensive support throughout their care journey. Maintaining documentation and patient care skills allows the technician to collaborate efficiently with healthcare teams, ensuring that all regulatory and clinical standards are met while fostering a supportive atmosphere for patient recovery.

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