Job Description

Job Description

Job Description

Location: Burma Superstar Alameda

Position: Assistant Manager

Salary: $70,000

Calling all foodies, the passionate, the inspired!

At Burma Inc it is more than just a “job” and we are more than just a “company”. We are a small but mighty group of individuals passionate about food, life, people, and culture. We are strong believers that food should be more than just fuel, it should be celebrated, act as a source of discovery, connection and feed a sense of adventure.

Burma Inc is the company behind Burma Superstar, Burma Love and Burma Bites in the San Francisco/Bay Area. What started out as a single restaurant with a vision to bring Burmese/Asian cuisine to the world, has quickly turned into a family of restaurants, a non-profit organization, as well as a retail line, and this is just the beginning.

Burma Inc is seeking a skilled ASSISTANT MANAGER to help spearhead the operations of one of our Burmese/Southeast Asian restaurants that is nestled in the vibrant island city of Alameda. The ideal candidate will have a minimum of 1-2 years managerial experience in the restaurant industry, with a strong passion for hospitality, food and beverage helping us embody our commitment to pushing culinary boundaries while celebrating the rich tapestry of Southeast Asian cuisine.

The ASSISTANT MANAGER is responsible for supporting the General Manager in overseeing the restaurant operations. This includes managing staff, ensuring excellent customer service, maintaining operational efficiency, and achieving financial goals. The role requires strong leadership skills and ability to foster a team-oriented high-performance culture.

Skills and Qualifications:

• 1-2 years management experience in an upscale restaurant desired
• Strong understanding of P&L management
• Active Food Handlers, Sexual Harassment and Alcohol Beverage Control (RBS) certifications
• Asian cuisine experience is a plus
• Knowledge of food safety and hygiene regulations
• Proven ability to train, lead and motivate diverse Front-of-House (FOH) team
• Experience with Toast, POS systems, ADP, Opentable, Doordash, Ubereats
• Working knowledge of google spreadsheets and docs a plus
• Knowledge of wine and beverage service a plus

Responsibilities:

1. Operations Management:

• Supervise daily restaurant operations including Front-of-House (FOH) and Back-of-House (BOH) activities
• Monitor adherence to health, safety and food quality standards
• Ensure the restaurant is clean, organized and fully operational during shifts

1. Customer Service:

• Model and enforce exceptional customer service practices
• Address and resolve guests’ complaints in a professional manner
• Identify opportunities to enhance the guest experience

1. Staff Leadership:

• Assist in hiring, training, and mentoring restaurant staff
• Prepare employee schedules and over shift coverage
• Monitor staff performance and provide feedback or corrective action when necessary

1. Financial Oversight:

• Assist in managing budges, controlling labor costs and analyzing sales trends
• Support inventory management, ordering and cost control processes
• Collaborate with General Manager on promotional campaigns and events

1. Team Collaboration:

• Foster a positive team-oriented work environment
• Communicate effectively with kitchen staff, servers and management
• Ensure alignment of team goals with company objectives

Compensation and Benefits:

• Quarterly and annual performance-based bonus
• Comprehensive benefits package: Health, Dental, Vision and 401K
• Opportunity to work in a creative and culturally rich culinary environment
• Dining discounts across family of restaurants and daily staff meals

Equal Employment Opportunities (EEO):

Burma Inc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics and other protected classes. We also consider qualified applicants with arrest and conviction records, consistent with legal requirements. In addition to federal law requirements, Burma Inc complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates.

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