Job Description

Job Type


Full-time

Description

Essential Functions

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

• Proficient with Google Suite applications including Gmail, Docs and Sheets
• Communicate effectively in person or by using telecommunications with our clients and fellow co-workers and generally enjoy working with a diverse clientele
• Strong interpersonal, written and verbal communication skills required
• Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change
• Strong decision-making, organizational and problem-solving skills
• Respond to emails and phone calls within a 48-hour turnaround time
• Maintain and log documented communication
• Assist and respond to all homeowners' questions pertaining to their HOA
• Ability to research and obtain information to resolve homeowners' needs
• Other tasks as assigned
• General understanding of HOA documents
• Assist owners with reserving the associations amenities
• Collect deposit and rental fees from owners
• Program and oversee fobs, remotes and keys for associations
• Ability to work under pressure and adjust to change
• Filing of paperwork and reports made by community managers
• Conduct follow up on specific requests
• General Knowledge of maintenance and landscaping
• Coordinating subcontractors for various maintenance requests
• Monitor inbox within a 48-hour turnaround time
• Document Communications

Requirements

Education and Training:

• High School Diploma
• 3-5 years related experience; or equivalent combination of education and experience

Adaptability:

• Adapts to changing work demands
• Stays focused on own work when faced with challenges and/or difficulties
• Stays open to and learns from feedback

Physical Activities

The following physical activities are necessary to perform one or more of the essential functions of this position.

• Moves, lifts, carries supplies weighing less than 20 pounds without assistance
• Creates documents, reports, etc. using a writing instrument or computer
• Ability to enter and locate information on a computer
• Visually verifies and/or reads information
• Sits for an extended period of time
• Must be physically present in the office as the needs of the business dictates

Salary Description


$18-$20 per hour Elite Management Service, Inc.

Job Tags

Hourly pay, Full time, For subcontractor,

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